Excellent series on hospitals, profits, billing and people

In a potent reminder of just why we need excellent newspapers who employ strong investigative journalists, the News and Observer and Charlotte Observer are releasing a fascinating series of stories this week about hospitals, their operations and how they charge and pursue people for bills.  While focused on NC, the series sheds light on what are fundamentally national problems.   If you are at all interested in health care, reining in costs or the role nonprofit hospitals play in our communities then reading this series is absolutely required (two more articles are coming tomorrow and Thursday):

North Carolina’s urban hospitals pile up the cash

Triangle hospitals plague financially distressed

The Charlotte Observer focuses even more on the practices of local hospitals today:

Hospital suits force new pain on patients

 

One Comment

  1. Cindy Hatcher

    April 28, 2012 at 7:27 pm

    Dear Editor,
    I have been in healthcare reimbursement for over 20 years. I have worked for Hospitals, physicians, and medical collection agencies. Patients play dumb they seem to think getting an insurance company to pay a medical bill happens magically. NOT SO. It takes repeated phone calls and resubmision of claims,
    that are denied, but they insist that they never got. Patients need to be proactive , utilizing the correct providers or facilities, this will reduce their costs. When the insurance company doesn’t pay a claim as they expect THE PATIENT needs to contact their insurance to find out why?

    You don’t go to the grocery store and expect to walk out without paying for goods you received. How is healthcare any different. It is a choice to have health coverage( sometimes at great cost). So that medical bills will be paid.

    Cindy Hatcher CPCA