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N.C. Tracks has a birthday, while DHHS celebrates with video praising troubled system
Posted By Sarah Ovaska On June 30, 2014 @ 5:00 pm In Uncategorized | Comments Disabled
The N.C. Department of Health and Human Services released a cheerful video this afternoon touting the supposed successes of the state’s new Medicaid billing system that delayed payments for thousands of medical providers for months over the last year.
The nearly 4-minute video produced by state employees includes interviews set to upbeat instrumental music with several providers and DHHS officials talking about how well the complicated Medicaid billing system is working one year after its bungled July 1, 2013 launch.
Much of the system is working now, and providers are getting paid faster than before, DHHS officials say in the video.
N.C Tracks  replaced the state’s previous 25-year-old Medicaid system and came online despite warnings in a May 2013 performance audit  from the state auditor’s office that DHHS hadn’t fully tested the system, left too much up to vendors’ discretion and had no way of knowing ahead of time if the system was ready.
The billing problems have left legislative fiscal research staff without firm budget numbers on the $13 billion program, a major point of contention  in the current budget negotiations for Republican state Senate leaders.
Missing from DHHS’ birthday video were some of the choicer statements doctors, lawmakers and others have had about new system and its rollout last year under N.C. DHHS Secretary Aldona Wos.
Here’s a few of the less-than-glowing comments:
Article printed from The Progressive Pulse: http://pulse.ncpolicywatch.org
URL to article: http://pulse.ncpolicywatch.org/2014/06/30/n-c-tracks-has-a-birthday-while-dhhs-celebrates-with-video-praising-troubled-system/
URLs in this post:
 video : https://www.youtube.com/watch?v=g0ZxHJ-jGRI
 Image: http://www.youtube.com/watch?v=g0ZxHJ-jGRI
 N.C Tracks: https://www.nctracks.nc.gov/content/public?version=portal-jwap-trunk-10065-15243-production&why=Root
 May 2013 performance audit: http://www.ncauditor.net/EpsWeb/Reports/Performance/PER-2013-4410.pdf
 major point of contention: http://www.newsobserver.com/2014/06/19/3950173/senate-wants-medicaid-questions.html
 October legislative hearing.: http://www.wral.com/dhhs-faces-skeptical-questions-on-medicaid-payment-system/12972582/
 lawsuit filed by medical providers: http://pulse.ncpolicywatch.org/2014/01/16/doctors-file-class-action-against-dhhs-computer-company-for-troubled-medicaid-billing-system/#more-56199
 told WNCN in early June: http://www.wncn.com/story/25745579/year-after-launch-medicaid-providers-say-nc-tracks-problems-continue
 While DHHS fixes Medicaid backlog, let’s take care of kids : http://pulse.ncpolicywatch.org/2014/05/22/while-dhhs-fixes-medicaid-backlog-lets-take-care-of-kids/
 Head of troubled DHHS technology system for food stamps leaving : http://pulse.ncpolicywatch.org/2014/02/20/head-of-troubled-dhhs-technology-system-for-food-stamps-leaving/
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