News

First COVID-19 unemployment benefits will be paid this week

The first payments for unemployment claims related to the coronavirus will begin going out this week.

Approximately 270,000 unemployment claims have been filed in North Carolina over the last two weeks with most related to economic fallout from the COVID-19 pandemic.

On Saturday, Governor Roy Cooper directed the state Division of Employment Security to begin implementing the unemployment insurance provisions of the federal CARES Act.

The new federal legislation includes change that will allow for an additional $600 in unemployment benefits.

Here’s more from Governor Cooper’s press office:

Workers applying for benefits must complete their weekly certifications in order to receive unemployment insurance payments. The weekly certification is a series of ‘yes or no’ questions that helps determine a person’s eligibility for unemployment insurance benefits each week. If a person does not complete a weekly certification, they will not receive a payment for that week.

The weekly certification must be completed through the individual’s online account at des.nc.gov.

For general questions about unemployment benefits in North Carolina during the COVID-19 crisis, contact the Division of Employment Security.
* Employees with questions about the application and benefits can read more about requirements and steps to get an unemployment benefit payment here: https://des.nc.gov/need-help/covid-19-information/covid-19-information-individuals
* Employers who have questions about their role in the process can read more about what is required of them to help their workers quialify for benefits here <insert link: https://des.nc.gov/need-help/covid-19-information/covid-19-information-employers>.
* To report technical difficulties using the online tools provided by the Division of Employment Security, contact the office via the form at https://des.nc.gov/customer-contact-form.

18 Comments


  1. Timothy B Amderson

    March 30, 2020 at 6:26 pm

    When I applied there was no place to put where I worked and how much my pay was.

  2. Geneva Denise Francis

    March 30, 2020 at 8:19 pm

    Have’nt applied for 6 years ..forgt username password..requested too send email so i can apply on line ??been waiting check spam junk nothing ..dnsfrancis4@gmail.com

  3. Audrena Duhaney

    March 30, 2020 at 11:09 pm

    After completion of my certification claim, I received an email about four (4) hours later, reminding me that I need to file my certification.

    Was this a generated email? Or a scam.

    Regards

  4. Joseph Anthony Benedetti

    March 31, 2020 at 12:40 am

    I am locked out of my account and can get no help to unlock it. There is nothing online I’ve found and the lines are ALWAYS to busy to let me talk to an actual person that may be able to help me. It’s ridiculous that I can get no help to receive these benefits. I’m 50 years old, have 4 young children and have been payed off because of covid-19. I have never had to use unemployment in my life, but the one time I desperately need it there is no help available.

  5. John

    March 31, 2020 at 5:36 am

    I’m having to work but its scary I do hvac have kids an my elder parents stay next door can I get in trouble if I stay home for a couple of weeks an get paid I don’t know what to do

  6. Tonika

    March 31, 2020 at 6:07 am

    Tried to apply a week ago ! Forgot user name and password.. used my email to recover it and it said it not on file.. been out of work for 3 weeks.. single mom stressing

  7. Benny Howell

    March 31, 2020 at 1:55 pm

    I tried to sign up online but apparently I was already in there from 20 years ago. They asked for a pin and I did not know it. I tried to use the forgotten pin page and while filling out the form it asked me to create a security question for security. The security question drop down box would not work. It just read the word FIRST. Clicking on it did not do anything. So now my account is revoked and it tells me to call for assistance. Problem now is the call center hangs up on you after 2 minutes of going through prompts. Been trying since Thursday March 26.

  8. Michael Hardy

    March 31, 2020 at 2:11 pm

    I also have been locked out of my account, I have called many times they just hang up. What is a person suppose to do.

  9. tracy geter

    March 31, 2020 at 9:14 pm

    I’mlocked out. I need help getting back in to my account.

  10. Carmen Francis-Nurse

    April 1, 2020 at 9:48 am

    Ive been trying to file since last Saturday but keep getting popups from ziprecruiter and other job sites. I’m also in the high age group category that can be/is affected by the virus. How do I handle this situation under these circumstances.

  11. Jacqueline Page

    April 1, 2020 at 10:37 am

    Somehow I was locked out of my account. Could someone tell me how to unlock it? Please.

  12. Easton

    April 4, 2020 at 3:56 am

    My work aperantly couldn’t apply for the benefits
    So i had to do it myself..want to no if i wil get my money..
    And how long wil it take???

  13. Cherie-Ann Cowan

    April 4, 2020 at 5:00 am

    What does it mean when it tells you your account has been revoked?

  14. mac

    April 7, 2020 at 4:08 pm

    cant reach anyone for 3 weeks now claim pending worthless gov

  15. Larry

    April 7, 2020 at 9:43 pm

    Have been trying since the second week of March to apply for my unemployment and all I get is my account is revoked. My girlfriend and I have been trying to reach someone everyday but no one seems to answer the phones and no matter what option is chosen it is always an invalid option. If anyone has any information about this situation please let me know.

    Thank you!!

  16. Jody

    April 9, 2020 at 2:17 am

    I just like to know how am I supposed to survive I have no money and no food! They won’t give me my employment they are holding it as a back pay please tell me what to do?

  17. Leverne Ross

    April 10, 2020 at 10:39 am

    My name is Leverne Ross and I’ve been trying to file for underemployment and it says my account is revoked I’ve been calling the number it gives to be hung up on i haven’t filed since 2009 it says it doesn’t recognize my birthday or my email account what do I do sturggling tax payer

  18. R. C.

    April 12, 2020 at 9:15 pm

    I applied 2 days ago and was approved for $16 a week! WHAT THE HELL AM I SUPPOSED TO DO WITH THAT?

    I’m a manager at my job and my hours have been cut to 3 a week. They also told me if I make more than $3 in a week I’m not eligible for anything.

    Stay in your place poor people. That’s what it feels like.

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