As a follow up to National #WageWeek, the Progressive Pulse is highlighting the work of local business leaders who are raising the wage floor for their employees. This blog post is the second in that series, and represents an interview with bakery owner Fulton Forde.
Forde and his partners Sam Kirkpatrick and Josh Bellamy own Boulted Bread, a small, 9-employee bakery in South Raleigh which opened a formal store front a year ago this week. The wage floor for Boulted Bread employees has been set at $10.50/hr since the business began.
Q: How did you make the decision to set your wage floor above the minimum?
A: We made the decision with our first hire, Meg. We talked a lot about a living wage, and it’s something I always had on my mind. Morality is a big part of the business – be it from sourcing, or process, every part – so we wanted the way we treat our employees to be in line with the products that we’re trying to sell. Coming up with a wage floor significantly over minimum was [important to] fitting the moral structure of the business.
Q: What benefits do you see as a business owner from having a higher base wage?
A: We want everyone to feel like they’re a part of the business, not just an employee. When the business benefits, we want [our employees] to benefit. So everyone who works here sees that we’re a little busier every week, and everyone’s wage is going up. We also want everyone to see that this is more than a job you have for a few months or a year. We’re here every day and we’re doing the same things. It’s simple work, but for us it’s tied to a whole lifestyle that we want and the morals of the business. Even in our first year we’ve been sure to take a couple of weeks off, and we’re moving forward with benefits in general. We want people to feel involved, receive the benefit of the [success of] the business and feel like this can be a long-term opportunity for them. We don’t have anyone who looks like they’re going to be, you know, escaping. When you start people off with that reciprocal respect, they’re willing to do more, and it’s easier to pay them more from there, because they have more responsibilities all the time. It leads to everyone representing the business well when they’re here, and when they’re not here, and ultimately greater success for everyone.
Q: How do you see your higher wage floor impacting your business in the long-run?
A: We started off having three owners, and we’re all really heavily involved. It’s all about dispersing the responsibility. That’s definitely one of our end-goals, having responsible employees who are capable of taking on some of the burden [of running the business]. There are so many people that I see really struggling, that really have a super-difficult life. Our employees are not; we’ve really taken steps to make [working here] livable. In the future, we plan to continue to increase pay, and we’re also working on some benefits like paid time off, simple IRA matching, possibly health insurance.
I think every business owner needs more free time even at their own business to create new things or research their product or service and see how they can make it better. So even if you’re addicted to work and want to be at work all the time, free time at work is really powerful, and can easily turn into more profitability if that’s what you’re after. We still work a lot, but now we have more time to really investigate things like better sourcing, better products. It wouldn’t be possible if we didn’t have employees who we trusted, who worked hard and were rewarded.
This interview has been edited for length.